Return Form


If you are interested in returning one or more products, it is necessary to fill in the form below. Once we receive your request, we will contact you.


1) Product returns are accepted within 14 days of the date their pricing.
2) You have the option of returning a product you have received free of charge, but you have finally changed your mind and want to return it. Essential requirement to be returned with the cooperating courier with our shop (ELTA COURIER - SPEEDEX).
3) No used products are returned, factory packed products have been opened, products of the transmission category and the seal category.
4) No special orders and constructions are returned.
5) Products weighing more than 30kg cannot be returned free of charge.
6) For products returned from abroad, shipping costs are charged to the customer-shipper.
7) For orders that you wish to return and have issued a Retail Invoice of € 30 or more, the customer's VAT number is required for the issue of a Retail Return Receipt.
8) Your money will be refunded within 14 days of receipt of the products. Initial shipping costs may not be refunded if the weight exceeds 30 kg.
9) Product returns are only for a product purchased from Companies must issue a Delivery Note.
10) Pack the product in a larger box to protect it when shipped.
11) Place the return form in the box you have printed.
12) If a product has been returned without meeting the above terms, it will be returned to the sender at the same time at his charge or will be stored in our premises for two months.
13) In case of technical and warranty coverage, please describe the problem being addressed.


Full Name*
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VAT Number*
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Mobile - Phone*
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Order Number*
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Date of order*
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Product Name*
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Product code*
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Reason for Return*
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Is the product opened?*
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You wish:*
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IBAN Account
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Contact Information

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